We have been in business with Museum Works since January 2005; we have purchased the Random Classic Units. The Random Classic Units are very durable, easy to maintain, excellent sound quality and easy to use by the museum patrons.
The audio tour that MuseumWorks provided for our museum was able to bring our exhibits to life. MuseumWorks was able to incorporate sound effects, music, drama as well as narration. Our revenue stream increased as well as our attendance numbers. MuseumWorks provides personal service from start to finish, including audio content, production and equipment. The price for the audio tour was reasonable and it now serves as an income stream. MuseumWorks offers outstanding service, commitment and respect to their clients. I am very impressed wit the quality of service and the pride they take in making sure you are happy with the finished product. If you are looking for better service at a better price and quality isn’t compromised, I would recommend MuseumWorks.
VP Operations & Finance
Frazier International History Museum
I am happy to write a letter of reference for MuseumWorks Audio Tours. We chose your company to produce the audio tour for the Cathedral of the Assumption and are extremely pleased with our finished product. The MuseumWorks staff that we dealt with in Dallas and those that conducted the interviews on site were extremely professional and easy to work with. The Orpheo playback units have been very easy to use and maintenance free. The Cathedral of the Assumption audio tour has been well received and will be enjoyed by many for years to come.
Communications & Public Relations
Cathedral of the Assumption
The Arkansas National Guard Museum purchased an audio tour system from MuseumWorks in late 2009. We received the system in early 2010 and have been very pleased with the system.
We looked at a variety of audio systems from several vendors and chose MuseumWorks for several reasons. They offered a complete package from one vendor, not equipment from one and program audio from another. Their prices, for the entire package, were very competitive. Based on the samples we listened to, the quality of the audio was excellent. And, most importantly for us, we owned the finished product and would be free to incorporate it in our web site and include the audio for any purpose we felt appropriate.
Our expectations were exceeded. The finished product is much more that we envisioned. Rather than replacing the text panels and labels in the museum, the audio tour adds layers of depth to each stop and has proven to be very popular with our visitors.
The Arkansas National Guard Museum
This is letter of recommendation for the products and services offered by MuseumWorks, whom we contracted to produce an audio tour in 2008. Their staff was professional in presentation, very helpful in answering our questions, open in their negotiations, and conscientious about the process without an overly aggressive sales pitch. We had already decided to pursue an audio tour at our facility before choosing MuseumWorks and have been thoroughly pleased with the finished product and continual customer service.
Scott and RJ were delightful to work with and walked us through the recorded interview process in less than ideal physical settings. They managed to take a highly technical topic and piece together a very user friendly, anecdotal and genuinely interesting tour. The equipment they suggested has proven easy to use and even though we have required repairs after they sat “idle” for months due to Hurricane Ike, MuseumWorks has consistently been willing and prompt in their service agreement. Our experience has been overwhelmingly positive and we will continue to work with this company on future upgrades and expansion to the existing audio tour.
The Offshore Energy Center (OEC), a 501(c) (3) nonprofit established in 1988, is dedicated to expanding awareness of the vast energy resources available beneath the world’s oceans and to chronicle the unique heritage and technological accomplishments of an industry that discovers, produces and delivers these resources to mankind in a safe and environmentally responsible way.
The Ocean Star, a retired jack up rig, was acquired by the OEC, completely refurbished, moved to Pier 19 in Galveston, and opened as a museum about the offshore energy industry in 1997. Three floors of more than 70 hands-on learning activities and educational exhibits related to the offshore energy topics of earth science, environmental science, seismology, math, engineering, technology and history await student field trips, teachers and educators, industry tours, Boy and Girl Scout troops, families, and the general public. To date, more than 300,000 visitors have toured the Ocean Star and experienced the offshore energy industry first hand.
OceanStar Offshore Drilling Rig & Museum